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There are multiple warranty types and lengths available. Warranty terms such as “No Dollar Limit” (a.k.a. NDL), Non Pro-Rated warranty, total system warranty, material warranty, workmanship and material warranty, and single source warranty are all very different and each come with varying degrees of exclusions. Prior to evaluating warranties, a buyer needs to consider who has authorized the warranty and keep in mind that the warranty can be written to benefit the warrantor. A buyer should further consider the exclusions that are written into each warranty and determine if these exclusions are acceptable. If the warranty and the exclusions do not meet the customer needs then changes or riders to the warranty should be requested.
- The term No Dollar Limit refers to the fact that the warranty coverage is not restricted to the original purchase price and allows for price increases due to inflation and other cost factors. This warranty is seldom exercised due to the need for catastrophic failure to occur in conjunction with increased roofing prices.
- The Non Pro-Rated warranty is a warranty that holds its value throughout the life of the warranty term. This type of warranty is not discounted as the roof ages. The warranty holds the same value in the first year of the warranted term as it does the last year.
- Total system warranties are warranties that cover every aspect of the roof system. This varies from material warranty that may only cover replacement materials and not the labor to install the new material.
- A single source warranty is structured in a way that there is one party responsible for both the workmanship and material of the entire roof system. This covers all aspects of the roof system and the related workmanship required making any needed repairs.
As a final note, the buyer should determine what it is he or she would like to accomplish with a warranty. This should take into consideration the reasons why the previous roof has failed, how long the building will be owned, what the current use and potential future use of the building may be, and who they want covering potential future needs.
Remember, all roofs leak. The question is will it be inside or outside of the warranty period. With this in mind a buyer needs to determine how important it is to have the original installer who is most familiar with the roof do the repair work. Our Main Office is located in Toronto, Ontario.
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